We're so excited to get your Cathy Clothing order to you. Here's what you can expect once you place your order with us.

Order Processing
All orders are carefully prepared and shipped within 1–3 business days. You will receive a confirmation email once your order is on its way.

Shipping Options
We offer both standard and express shipping to most international destinations. Delivery times vary based on location and shipping method selected at checkout. You will see an estimated delivery timeframe and shipping cost before completing your purchase.

International Orders
We ship worldwide. Please note that any customs duties, taxes, or import fees that may apply in your country are the responsibility of the recipient. We are unable to estimate these charges in advance.

Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to follow your package's journey right to your door.

Shipping Address
Please double-check that your shipping address is entered correctly at checkout. We are not responsible for delays, returns, or non-delivery resulting from an inaccurate or incomplete address provided. If you need to make changes after placing your order, please contact us as soon as possible.

Missing or Damaged Packages
If your tracking shows delivered but you haven't received your package, or if your order arrives damaged, please contact us within 7 days so we can help resolve the issue.

Have questions about shipping? We're here to help at cathyclothing@outlook.com.